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Northern Trail Outfitters (NTO) uses Flow Orchestration to automate quote development. The "Review Quote" work item is performed by their team of technical writers but can be fulfilled by any technical writer on the team.
How can NTO ensure the "Review Quote" work item is assigned to the correct Salesforce user?
A. Use backend steps to automate work item assignment to the next available technical writer.
B. Create a Group for the team of Salesforce Users and assign the work item to the group.
C. Use MuleSoft RPAto review the document and submit it for approval if no issues are found.
D. Create a user collection variable and assign the work item to the user collection.
Explanation: To ensure the "Review Quote" work item is assigned to the correct Salesforce user within the team of technical writers, the following approach can be used:
Creating a Group:
Assigning the Work Item to the Group:
Ensuring Flexibility and Availability:
References:
Salesforce Flow Orchestration Documentation
Northern Trail Outfitters set up a MuleSoft Composer integration between Salesforce and NetSuite that updates the Order object in Salesforce with data from NetSuite. When an order in Salesforce is updated as complete, the Last Order Date custom field on the related account should automatically update with the date the order was marked complete.
What is the best practice to achieve this outcome?
A. Update the MuleSoft Composer integration to also update the related account when the order is marked complete.
B. Replace the MuleSoft Composer integration with a three-tier API integration between Salesforce and NetSuite using Anvpoint Platform.
C. Create a record-triggered flow on the Order object that updates the related account when the order is marked complete.
D. Create a MuleSoft RPA bot that updates the related account when the order is marked complete.
Explanation: To update the Last Order Date custom field on the related account when an order is marked complete in Salesforce, the best practice is to use a record-triggered flow:
Create a Record-Triggered Flow:
Update the Related Account:
This approach ensures that the data remains within Salesforce and is updated immediately as part of the same transaction, providing a robust and efficient solution.
References:
Salesforce Flow Builder Documentation
AnyAirlines has a MuleSoft Composer flow between NetSuite and Salesforce. One of the data elements coming from NetSuite is a string that needs to be put into a Boolean field in a Salesforce object.
Which Composer function should be used to change the datatype of the value?
A. today()
B. fromBooleanToString()
C. fromStringToBoolean()
D. substitute()
Explanation: To convert a string from NetSuite into a Boolean field in a Salesforce object
within MuleSoft Composer, you should use thefromStringToBoolean()function:
Function Purpose:
Usage:
Example:
References:
MuleSoft Composer Functions Documentation
Northern Trail Outfitters has deployed a MuleSoft RPA process to automate the extraction of sales data from CSV files. To integrate this RPA process with Sales Cloud, an action step is created that calls this RPA process in a MuleSoft Composer flow.
Which next step must be added to the flow to make use of the RPA process results?
A. Create Record action in Sales Cloud
B. If/Else block
C. Create or Update Record action in Sales Cloud
D. For Each loop
Explanation: To integrate an RPA process that extracts sales data from CSV files with Sales Cloud using MuleSoft Composer, you need to take the following steps:
Invoke RPA Process:
Next Step - Create or Update Record:
This approach ensures that the results from the RPA process are correctly reflected in Sales Cloud.
References:
MuleSoft Composer Documentation
Salesforce Sales Cloud Documentation
AnyAirlines needs to select a tool for developing an integration between Salesforce and an ERP system in the cloud. The requirements state that the systems must communicate bidirectionally and as close to real time as possible. The ERP system can be accessed via a SOAP-based web service.
Which tool meets the requirements of this integration?
A. Anypoint Studio
B. MuleSoft Composer
C. Orchestrator
D. MuleSoft RPA
Explanation: Anypoint Studio is the most suitable tool for developing an integration between Salesforce and an ERP system in the cloud, especially when bidirectional communication in near real-time is required. Here’s why:
SOAP-Based Web Services Support:
Bidirectional Communication:
Real-Time Integration:
Advanced Integration Capabilities:
References:
Anypoint Studio Documentation
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