Salesforce-Certified-Administrator Practice Test

The administrator at Ursa Major Solar need to make sure the unassigned cases from VP customers get transferred tothe appropriate service representative within 5 hours. VIP Customers have access to support 24 hours a day. How should this be configured?

A.

Assignment Rules

B.

Business Hours

C.

Case Queues

D.

Escalation Rules

An administrator has been asked to change the data type of an auto number to text field. What should the administrator be aware of before changing the field?

A.

Existing field values will remain unchanged.

B.

Existing field values will be Converted.

C.

Existing field values will be deleted.

D.

Existing auto number field to Text is prevented.

Northern Trail Outfitters wants to encourage employees to choose secure and appropriate passwords for their Salesforce accounts. Which threepassword policies should an administrator configure?
Choose 3 answers

A.

Maximum invalid login attempts

B.

Prohibited password values

C.

Require use of Password Manager App

D.

Password complexity requirements

E.

Number of days until expiration

Which two capabilities are considerations when marking a field as required in Object Manager?
Choose 2 answers

A.

The field is not required to save records via the API on that object.

B.

The field is universally required to save a record on that object.

C.

The field is added to every page layout on that object.

D.

The field is optional when saving records viaweb-to-lead and web-to-case

An administrator has reviewed an upcoming critical update. How should the administrator proceed with activation of the critical update?

A.

Activate the critical update in a sandbox.

B.

Allow the critical update to auto-activate.

C.

Activate the critical update in production.

D.

Allow the critical update to auto-activate in a sandbox.