Sales-Cloud-Consultant Practice Test

Which two process should be recommended to track the campaigns that influence won
opportunities? Choose 2 answers

A.

Have the administrator specify a timeframe that limits the time a campaign can influence
an opportunity after the campaign first associated date and before the opportunity created
date.

B.

Add campaigns to opportunities when the campaign is related to a contact that is
assigned a contact role on the opportunity prior to the close date.

C.

Have representatives populate a field on the opportunity record with the dollar amount of
the expected revenue from the campaigns that influenced the opportunity.

D.

Automatically add child campaigns of the primary campaign source if the child
campaigns have an end date that falls before the opportunity close date.

Cloud Kicks uses Chatter to collaborate corporate-wide. Sales representatives are getting
too many items showing on their feed, so it's hard to sort through to find items that are high
priority or need the sales representative's immediate attention. Which solution should the
Consultant recommend?

A.

Create Chatter topics

B.

Increase the Chatter follower limit

C.

Increase Chatter Feeds bookmark limit

D.

Create Chatter Streams

E.

Create a Chatter Feed page layout

A Sales Cloud consultant is working on an implementation that has multi-currency, multi-language and region-specific sales processes and workflows. Which two actions are
essential for optimizing user adoption? Choose 2 answers

A.

Employing realistic training data in the corporate standard currency

B.

Communicating the training plan well in advance of training start date

C.

Developing only a standardized, global training curriculum for all users

D.

Customizing the training curriculum for each specific region

Cloud Kicks recently completed the implementation of a new Sales Cloud solution. The
stakeholder committee believes that sales user adoption is best measured by opportunities
generated by the sales representatives. What can the Consultant recommend to measure
sales user adoption?

A.

Refer back to the project plan to see if the goals were met

B.

Create a trend report to determine if there is an increase in deals closed

C.

Enable sales teams and run an opportunity report with teams to see how many
Opportunities have team member on them

D.

Provide a report of user logins to show the increase in user adoption

Management at Northern Trail Outfitters wants to make sure their sales representatives are
recording important email communication with customers while they are away from their
offices. The sales representatives use various email applications. Which solution should be
recommended?

A.

Download and install a Salesforce universal connector for their smartphone and
computers.

B.

Copy and paste emails manually to the customer record in salesforce from their
smartphones and computers

C.

Forward emails using their Email-to-Salesforce email address from their smartphones
and computers

D.

Download and install the Salesforce for Outlook connector on their smartphones and computers