Sales-Cloud-Consultant Practice Test

Resellers for Northern Trail Outfitters (NTO) need access to reports in the partner
communities to help manage their opportunities. How should salesforce be configured to
give resellers the correct level of access to reports?

A.

Create a chatter group that allows partner to post item appropriate list view and report.

B.

Create the appropriate list views and report folder, and share with all partner users.

C.

Create the opportunity list view and report folder in the partner communities for all
partners.

D.

Create a new tab in the partner communities to display the appropriate list view and
report folder.

Cloud Kicks wants to sell to both consumer and Business. There will be a consumer sales
team and a business sales team. Which two Salesforce functions will allow the Consultant
to meet this requirement? Choose 2 answers

A.

Record Types

B.

Process Builder

C.

Opportunity Teams

D.

Sales Processes

On larger opportunity, multiple sale, representative at Universal Container, collaborate on a single Opportunity to complete the sale. Revenue for the Opportunity « divided among
sales representatives. Additionally, technical sale, managers receive a percentage of the
sales credit.
How should the consultant meet this business requirement?

A.

Create a formula field on the Opportunity to track revenue attributed to technical sales
managers.

B.

Enable Opportunity Teams and ask opportunity owners to add a sales team.

C.

Use adjustments In Collaborative Forecasting to track the appropriate revenue for each
Opportunity.

D.

Enable Opportunity splits, enable revenue splits for sales representatives, and overly
splits for technical. sales managers.

Which method should be used to automate repeat opportunities when regular customers
are classified as a repeat account type?

A.

Develop an Apex trigger for repeat accounts that inserts a copy of an opportunity for the
sales representative when it reaches closed/won stage

B.

Develop an Apex trigger to set an opportunity revenue schedule that automatically sets
up a new opportunity for repeat accounts when it reaches closed/won stage

C.

Configure a workflow rule for repeat accounts that inserts a copy of an opportunity for
the sales representative when it reaches closed/won stage

D.

Configure a workflow rule for repeat accounts that sends a reminder task to the sales
representative to create a new opportunity when it reaches closed/won stage

A sales manager at Northern Trail Outfitters (NTO) needs to give the another manager
access to an account as well as its four child accounts. NTO has account hierarchies with a
private sharing model. How should the sales manager enable access?

A.

Add the user manually to the parent account team and each of the child account teams

B.

Add the user to the account team on the parent account; the child accounts will inherit access

C.

Add the user to a public group for that account and share all child accounts to this
group.

D.

Add the user to each child account team; visibility will then roll up to the parent account.