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Platform-App-Builder Practice Test


Page 1 out of 58 Pages

To increase adoption, Universal Containers is proposing changes to its Salesforce data model to allow easier visibility for sales reps into key metrics. The proposal has three custom objects related to the Account object, one with a master-detail, and two that are not. Each of these objects has 15 fields they would like to summarize on the Account object. What are two considerations for this proposal?
(Choose 2 answers)


A. Roll-up summaries allow MAX, MIN, SUM, COUNT, and AVG.


B. An object can have 20 object references.


C. An object can have 25 roll-up summaries.


D. Roll-up summaries are limited to master-detail relationships





A.
  Roll-up summaries allow MAX, MIN, SUM, COUNT, and AVG.

D.
  Roll-up summaries are limited to master-detail relationships

Explanation: Roll-up summaries allow MAX, MIN, SUM, COUNT, and AVG functions on numeric fields from child records related by a master-detail relationship. Roll-up summaries are limited to master-detail relationships and cannot be used with lookup relationships. An object can have up to 40 roll-up summary fields, not 25. An object can have up to 25 relationship fields (master-detail or lookup), not 20.

Northern Trail Outfitters uses a custom object to track travel requests. Rangers want to have automatic posts on a record whenever a travel request has been approved. Which feature should be used to accomplish this?


A. Auto-response rule


B. Workflow rule


C. Feed tracking


D. Feed quick action





C.
  Feed tracking

Explanation: To have automatic posts on a record whenever a travel request has been approved, feed tracking should be used. Feed tracking enables field updates to be displayed in the Chatter feed of a record or a user profile. Users can follow records or users to see updates in their own feed. Feed tracking can be enabled for standard or custom objects and selected fields.

Ursa Major Solar is ramping up the sales team to meet increased demand. As part of the short ramp up for these new reps, the manager wants to provide a help guide to enable reps to easily get help where needed during the different sales processes. Which solution should an app builder recommend?


A. Flow


B. Journey Builder


C. Chatter Publisher


D. Path





D.
  Path

Explanation: To provide a help guide to enable reps to easily get help where needed during the different sales processes, an app builder should recommend Path. Path is a component that displays the key fields and guidance for each stage of a sales process on an object’s record page. Users can see where they are in the process, update the stage and fields, and access resources such as tips and links.

DreamHouse Realty wants to import its property records from an external system into Salesforce. The app builder will use an external ID field to house the property ID from the external system. Which two details should the app builder know when using external ID fields?
(Choose 2 answers)


A. An external ID field can be a number field.


B. An external ID field can be a URL field.


C. An external ID field can be a phone field.


D. An external ID field can be a text field.





A.
  An external ID field can be a number field.

D.
  An external ID field can be a text field.

Explanation: An external ID field can be a number field or a text field, but not a URL field or a phone field. A URL field is used to store web addresses and a phone field is used to store phone numbers. An external ID field is used to store unique identifiers from an external system and it can be used for upsert operations.

Universal Containers uses Contracts for agreements with customers. A sales manager is required to provide approval for contracts and director approval for any contract over $10,000.
Which two options should an app builder use to ensure all contracts route for the correct approval and also prevent the sales rep from making changes to the record while it is being approved?
(Choose 2 answers)


A. Create an approval process on the Contract object with criteria set on a second approval step set as 'Amount__c > 10,000' and set the approver as director.


B. Create an approval process on the Contract object and set the field for 'Next Automated Approver Determined By' as Manager'.


C. Create a validation rule on the Contract object that prevents updates to the contract record while it is being reviewed.


D. Create an approval process on the Contract object with one step for each sales manager that sets the approver as the director.





A.
  Create an approval process on the Contract object with criteria set on a second approval step set as 'Amount__c > 10,000' and set the approver as director.

C.
  Create a validation rule on the Contract object that prevents updates to the contract record while it is being reviewed.

Explanation:
The app builder should use two options to ensure all contracts route for the correct approval and also prevent the sales rep from making changes to the record while it is being approved:
Create an approval process on the Contract object with criteria set on a second approval step set as ‘Amount__c > 10,000’ and set the approver as director. An approval process is a type of process that automates how Salesforce records are approved in an organization. An approval process can have multiple steps with different criteria and approvers. In this case, the app builder can create an approval process on the Contract object with two steps: one for the sales manager approval and one for the director approval if the contract amount is over $10,0001. Create a validation rule on the Contract object that prevents updates to the contract record while it is being reviewed. A validation rule is a type of rule that checks data quality by verifying that the data in a record meets certain standards before it can be saved. A validation rule can prevent users from making changes to a record that is in a certain status or stage. In this case, the app builder can create a validation rule on the Contract object that prevents updates to the contract record if its Approval Status field is not equal to Not Submitted2. Option B and D are not options that can ensure all contracts route for the correct approval and also prevent the sales rep from making changes to the record while it is being approved.


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