PL-200 Practice Test

You are a Dynamics 365 for Customer Service developer.
You must trigger a mobile notification whenever a specific hashtag is posted from Twitter.
The notification will send email to the company’s social media teams distribution list.
You need to create a connection to the Twitter service and build a solution.
Which four actions should you perform in sequence? To answer, move the appropriate
actions from the list of actions to the answer area and arrange them in the correct order.

You are designing a Power Virtual Agents chatbot.
You observe that the environment you plan to use does not appear as an option in the
Power Virtual Agents user interface.
You need to ensure that you can create the chatbot in the environment that you want to
use. What should you do?

A.

Create an environment in a supported region.

B.

Convert the environment to a sandbox environment.

C.

Change the region for the environment.

You are a Dynamics 365 administrator for a veterinarian clinic.
On the client appointment form, there is a dropdown field for clients to select their type of
pet If a client selects the option Other, the veterinarian wants a text field to appear so that
additional details can be added.
You need to create a dynamically visible field.
What should you configure?

A.

filed visibility on the form

B.

business process flow

C.

workflow

D.

business rule

You manage the Dynamics 365 environment for a company.
You need to ensure that there are no leads for a customer before you create a new
opportunity for the customer.
How can you use duplicate detection rules to achieve this goal? To answer, select the
appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

 

You need to design the FAQ solution to handle unknown responses.
Which component should you use? To answer, select the appropriate options in the answer
area. NOTE: Each correct selection is worth one point