Nonprofit-Cloud-Consultant Practice Test

A nonprofit organization uses a vendor for direct mail, and receives a monthly spreadsheet
from it with donor information, donation amounts, and the solicitation campaign that the
donation was in response to.
How can this information can be entered and de-duplicated against existing individuals in
the Nonprofit Success Pack (NPSP)?

A.

Use the Salesforce Data Loader to upload the spreadsheet and then manually check for duplicates and use the NPSP Contact Merge tool to de-duplicate records.

B.

Upload the spreadsheet using the NPSP Data Importer andassociate the individuals with Opportunities and Recurring Donations.

C.

Use the Salesforce Import Wizard to upload the spreadsheet and then de-duplicate records using the NPSP Contact Merge tool.

D.

Upload the spreadsheet using the NPSP Data Importer andassociate the individuals with Opportunities and Campaigns.

How often are updates to the NPSP pushed to production orgs?

A.

Three times per year

B.

Four times per year

C.

Once every two weeks

D.

Once every month

A nonprofit organization is using NPSP to manage its contacts and their families. What should the consultant recommend about adding other common connections such as siblings and deceased and divorced spouses?

A.

Add them as Relationshipentries manually

B.

Add them as Relationship record types

C.

Add them as Affiliation entries manually

D.

Add them as Affiliation record types

A nonprofitorganization is using Salesforce with the NPSP pre-installed. The nonprofit organization wants to give prospective volunteers a way to fill out their volunteer application online. How should this be accomplished?

A.

Create a web-to-case form in Salesforcewith the fields needed to capture the
information asked for on the form.

B.

Set up the Volunteers for Salesforce Volunteer Signup Form on the nonprofit's website.

C.

Create a Chatter Group for prospective volunteers, assign them a Chatter Free license,
andhave users complete the form.

D.

Set up the Volunteers for Salesforce Site Contact Information Site on the nonprofit's
website.

How should a consultant install NPSP in an existing Salesforce organization?

A.

Download each NPSP component from the AppExchange, install in the target
organization, and complete the post-install instructions

B.

Visit the NPSP Installer page, install in the target organization, and complete the postinstall instructions

C.

Download each NPSP component from The Powrt of Us Hub, install organization, and complete the post-install instructions

D.

Visit the NPSP Conversion Utility tool, install in the target organization, and complete the post-install instructions