You are the Microsoft 365 administrator for a company.
A user experiences an issue with SharePoint Online.
You need to resolve the issue.
Which two options can you use? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
A.
Go to the SharePoint admin center and create a support request.
B.
Contact Microsoft technical support by telephone.
C.
Create a new service request from the Microsoft 365 admin center.
D.
Create a service request from the SharePoint portal.
Contact Microsoft technical support by telephone.
Create a new service request from the Microsoft 365 admin center.
Explanation: References:
https://www.thewindowsclub.com/microsoft-support-chat-phone-number
https://blogs.technet.microsoft.com/praveenkumar/2013/07/17/how-to-create-servicerequests-
to-contact-office-365-support/
Instructions: For each of the following statement, select Yes if the statement is true.
Otherwise, Select No.
A company plans to adopt Microsoft cloud solutions.
You need to identity which platform is appropriate for each solution component.
Which platform should you select? To answer, drag the appropriate platforms to the correct
solution components. Each platform may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
A company uses Microsoft 365.
The company is considering using MyAnalytics.
You need to identify the features of MyAnalytics.
What are two features of MyAnalytics? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
A.
suggestions in Microsoft Outlook to review outstanding tasks
B.
suggestions in Microsoft Teams to delay delivery of chat messages
C.
suggestions in Microsoft Outlook to delay delivery of emails
D.
suggestions in Teams to review outstanding tasks
suggestions in Microsoft Outlook to review outstanding tasks
suggestions in Microsoft Outlook to delay delivery of emails
An organization plans to deploy Microsoft Office to all employees.
You need to select the appropriate Office plans and minimize costs.
Which Office plans should you use? To answer, drag the appropriate Office plans to the
correct options. Each Office plan may be used once, more than once, or not at all. You may
need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
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