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MB-800 Practice Test


Page 2 out of 25 Pages

Topic 2: Case Study B Deliveries

   

This is a case study. Case studies are not timed separately. You can use as much
exam time as you would like to complete each case. However, there may be additional
case studies and sections on this exam. You must manage your time to ensure that you
are able to complete all questions included on this exam in the time provided.
To answer the questions included in a case study, you will need to reference information
that is provided in the case study. Case studies might contain exhibits and other resources
that provide more information about the scenario that is described in the case study. Each
question is independent of the other questions in this case study.
At the end of this case study, a review screen will appear. This screen allows you to review
your answers and to make changes before you move to the next section of the exam. After
you begin a new section, you cannot return to this section.
To start the case study
To display the first question in the case study, click the Next button. Use the buttons in the
left pane to explore the content of the case study before you answer the questions. Clicking
these buttons displays information such as business requirements, existing environment,
and problem statements. When you are ready to answer a question, click the Question
button to return to the question.
Background
Best for You Organics Company is a mid-sized wholesale distributor of organic produce
and other food items to national retail grocery store chains. Over half the company’s

revenue is from produce with an average shelf life of less than a week. The remaining
revenue comes from shelf-stable canned and packaged items.
Best for You Organics experienced substantial growth in the last two years. They expanded
from one location to three locations, increased the number of employees from 25 to over
100, and more than doubled their revenue. The company’s business forecast predicts a
steady rate of growth of at least 20 percent annually for the next five years.
As a result of their expansion, Best for You Organics is experiencing delays and
bottlenecks in their processes. The company has decided to implement Dynamics 365
Business Central as a new Enterprise Resource Planning (ERP) solution to increase
efficiency and automation to support their continued growth.
Current environment
Deliveries
The company receives daily truckloads of products from their vendors,
warehouses the products briefly, and then ships orders based on a weekly delivery
cycle to each customer’s store.
Customers have regular standing orders that are revised and finished one week
prior to delivery.
Best for You Organics has a fleet of trucks that make deliveries according to
planned routes.
The company also has a floating route for trucks to deliver rush orders. The route
is being used more often by customers and has overwhelmed the warehouse with
exception processing.
Duties
The company wants to provide greater separation of duties between activities in the office
and activities in the warehouse.
The accounting team enters orders for the sales team, sends pick tickers back to the
warehouse, and organizes shipping documents. The accounting team invoices the orders
when they receive instructions from the warehouse that an order shipped.
Employees have expressed frustration because they need to work longer hours to
accommodate the increase in sales.
The company does not use the Advanced Warehousing function.
Requirements
Salespeople

Salespeople must be able to manage opportunities that are converted to quotes.
Salespeople must be able to release orders to the warehouse to be fulfilled once a
quote is final.
Salespeople must be trained on how to determine if inventory is available when
they are completing the quote to avoid promising inventory that is not on hand
because all orders are processed one week in advance of delivery.
Team responsibilities
Deliveries must be shipped daily by employees in the warehouse. The office must be
responsible for completing the invoicing process.
The current team responsibilities are shown in the following graphic:

Vendor management
The company contracts with each vendor for regular discounts at the invoice level.
The company requires a pre-set discount percentage to calculate automatically
when the purchaser completes a purchase order.
The company must be able to see a copy of the completed purchase order in the
system when they have new contract negotiations with their vendors.
Customer and inventory management
Sales invoices must be automatically emailed by the system to customers.
A template must be used for emails sent to customers. The template must not be
altered.
Customers who pre-pay their invoices must not receive a copy of their invoices.
The company warehouses all products as Case quantities. The company has
difficulty recording accurate costs for product returns. The company wants to
expand their capabilities for managing returns by setting up all inventory in a
quantity of Each.
Reporting
The company must be able to answer two key questions when they report financial results:
Which customers are buying which items?
Which salespeople are selling in which regions?
When discussing customers, the company must refer to each Customer Group as follows:
Big Box
Franchise
Private
When discussing items, the company must refer to each Item Group as follows:
Fair Trade
Free Range
Grass Fed
Heirloom
Organic
Salesperson names that must be used are:
SalespersonA
SalespersonB
SalespersonC
SalespersonD

Region names that must be used are:
North
South
East
West
Commission
The company must be able to track salesperson performance within certain
regions to calculate commission.
Each salesperson must be assigned only to a single region.
This commission data is currently recorded inconsistently, resulting in incorrect
combinations that require manual correction. The company must have some level
of automation to manage this.
Issues
Issue 1
The accounting team needs an improved process for reconciling inventory to the general
ledger.
Posted transactions are changing financial reporting in periods that have been
closed.
Unexpected changes in inventory cost for previous months are causing costing
inaccuracies.
The system must restrict the adjustment of costs for closed months.
The new policy will be to restrict all users to posting in the current month only, with
the exception of a few employees from the accounting team.
The calendar fiscal year for company must begin on June 1.
Issue 2
The accounting team uses a complex manual accrual process to determine the accounting
impact of items received but not invoiced. The system must streamline the item accrual
process.
Issue 3
The company often receives a higher quantity of produce items than what they order
because vendors allow for spoilage or damage of produce in transit. The company does
not want to allow over receipt on non-produce items.
Issue 4
The company has received comments from their auditors that invoices are not being
properly compared to received inventory documents before they are posted. The company
does not use warehouse management and always handles processes directly from the purchase order. The company always has the following documents:
purchase order from the procurement department
receiving document from the warehouse
electronic invoice from the vendor

 

You need to configure reporting.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.






You need to configure the system to meet the requirements for received items.
What should you do?


A.

Set the default costing method to Standard


B.

Turn on Automatic Cost Posting


C.

Turn on Expected Cost Posting


D.

Set the value of the Automatic Cost Adjustment option to Always





C.
  

Turn on Expected Cost Posting



Reference:
https://docs.microsoft.com/en-gb/dynamics365/business-central/design-details-expectedcost-
posting

You need to configure the purchase order process to meet the auditor’s requirements.
Which four actions should you perform in sequence? To answer, move the appropriate
actions from the list of actions to the answer area and arrange them in the correct order.






You need to set up a new fiscal year and restrict posting.
Which options should you use? To answer, select the appropriate options in the answer
area.
NOTE: Each correct selection is worth one point.






You need to configure purchase order discounting and history.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.







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