IIA-CCSA Practice Test

Accurate self-assessment is a realistic evaluation of your strengths and limitations.

A.

True

B.

False

The four domains of emotional intelligence includes; Self-awareness, Self-management,
Social awareness and:

A.

Organizational awareness

B.

Social skill

C.

Achievement Orientation

D.

Initiative

The ability to manage yourself and your responsibilities is called:

A.

Management awareness

B.

Achievement Orientation

C.

Conscientiousness

D.

Adaptability

Which of the following is Correct?

A.

Inventiveness is the ability to promote competencies.

B.

The ability to recognize and meet customers’ needs is called Influence.

C.

The ability to manage yourself is called self-control.

D.

Initiative is readiness to seize opportunities.

Skill at sensing other people’s emotions, understanding their perspective and taking an
active interest in their concerns is called:

A.

Empathy

B.

Condolences

C.

Approval

D.

Promptness