Education-Cloud-Consultant Practice Test

The Dean of the Business school has a dashboard that display the application yield by
program, geographic distribution of applicants, and recruitment pipeline. The Dean wants
the same reports for program directors. Sharing settings have been configured so program
directors can only see recruitment and application information for their own program.
How can the consultant meet the business requirement?

A.

Check the Let Dashboard Viewers Choose Whom They View the Dashboard As on the
Dean's dashboard.

B.

Set View Dashboard As to the dean and share it with program directors.

C.

Add a dashboard filter to the Dean's dashboard and save it to All Folders.

D.

Set View Dashboard As to the dashboard viewer and share it with program directors.

The Law school's dean, recruitment director, and end users want to implement Salesforce
so they can have a central, shared reporting system of engagement for recruitment and
admission processes and raise enrollment by 10%. The Law school plans to grow and
expand its use of Salesforce to other departments in the future; however, the IT department
can only support system integration.
What should the consultant discuss first with the school?

A.

Leadership sponsorship

B.

Business objectives

C.

Metric identification

D.

Capacity to administer

The Advancements Office wants Salesforce to automatically create a supporters' score
based on their donation amount, giving capacity, giving history, and relationship type to the
university.
Which Salesforce solution should the consultant recommend?

A.

Tableau CRM

B.

Nonprofit Success Pack

C.

Einstein Prediction Builder

D.

Insights Platform Data Integrity

The Recruitment and Admissions office has an existing Salesforce environment they wants
to expand to include all of the school's operations and service. The school has asked the
consultant for recommendations to ensure the expansion is efficient, ..........., and will meet
the need of new existing user.
Which should the consultant recommend to meet the requirements?

A.

Create a Trailmix for new users.

B.

Build a Center of Excellence.

C.

Grant System Admin access for each department leader.

D.

Encourage users to post ideas on Chatte

Career Services wants to import internship information from a spreadsheet into Salesforce.
Student contact and educational information is populated from the Student Information
System (SIS) to Salesforce. The spreadsheet has a list of interns, their student ID
numbers, their email addresses, company phone numbers, company names, and start and
end dates.
Which external ID should the consultant recommend to match spreadsheet information with
the Salesforce Contact record?

A.

Email address

B.

Student number

C.

Company name

D.

Company phone