Data-Architect Practice Test

Universal Containers (UC) is building a Service Cloud call center application and has a multi-system support solution. UC would like or ensure that all systems have access to the same customer information. What solution should a data architect recommend?

A.

Make Salesforce the system of record for all data.

B.

Implement a master data management (MDM) strategy for customer data.

C.

Load customer data in all systems.

D.

Let each system be an owner of data it generates.

A company wants to document the data architecture of a Salesforce organization. What are two valid metadata types that should be included? (Choose two.)

A.

RecordType

B.

Document

C.

CustomField

D.

SecuritySettings

Due to security requirements, Universal Containers needs to capture specific user actions, such as login, logout, file attachment download, package install, etc. What is the recommended approach for defining a solution for this requirement?

A.

Use a field audit trail to capture field changes.

B.

Use a custom object and trigger to capture changes.

C.

Use Event Monitoring to capture these changes.

D.

Use a third-party AppExchange app to capture changes.

DreamHouse Realty has a Salesforce deployment that manages Sales, Support, and Marketing efforts in a multi-system ERP environment. The company recently reached the limits of native reports and dashboards and needs options for providing more analytical insights. What are two approaches an Architect should recommend? (Choose two.)

A.

Weekly Snapshots

B.

Einstein Analytics

C.

Setup Audit Trails

D.

AppExchange Apps

A Salesforce customer has plenty of data storage. Sales Reps are complaining that searches are bringing back old records that aren't relevant any longer. Sales Managers need the data for their historical reporting. What strategy should a data architect use to ensure a better user experience for the Sales Reps?

A.

Create a Permission Set to hide old data from Sales Reps.

B.

Use Batch Apex to archive old data on a rolling nightly basis.

C.

Archive and purge old data from Salesforce on a monthly basis.

D.

Set data access to Private to hide old data from Sales Reps.