Community-Cloud-Consultant Practice Test

Universal Containers wants to launch a Community where customers can complete a
registration form to gain access to the Community. How should a Salesforce Admin add
this capability to the Community? Choose one answer

A.

Implement a Web-to-case form to capture user details and use case details to create a
Community user

B.

Create a publically accessible custom page with the registration details and add a link to
the Community login page

C.

Use the registration form in the company website and allow users to register

D.

Enable the option Allow External Users to Self-register in the Community Management
page

What is the maximum number of keyword list criteria in Moderation Settings your
Salesforce Org (not Community) can have?

A.

10

B.

20

C.

30

D.

50

E.

40

A Salesforce Admin needs to enable public access, such that Community collaboration
features are accessible to guest users.
How should the Salesforce Admin perform this task?

A.

Create public-free web pages and use Community only for authenticated users.

B.

Create Force.com sites and update guest user login access.

C.

Allow users to access the Community with guest user login credentials.

D.

Enable "Public can access the community" checkbox under General Settings in
Community Builder.

Universal Containers is launching a Community to provide a self-help Channel to their
customers and partners. Customers and partners will search for articles, participate in
discussions, and raise cases. Partners will be able to raise cases for their customers, but
will NOT need channel sales capabilities. Which license should a Salesforce Admin use for
the partner users?

A.

Partner Community Plus License

B.

Service Cloud License

C.

Support Community License

D.

Customer Community Plus License

Universal Containers is experiencing an increase in spam in their Community. The
Community Manager needs to put in some pre -moderation rules to be alerted when
multiple posts occur from the same user over a short period of time. What should the
Community Manager do to meet this requirement?

A.

Grant the “Moderate Communities Feed” permission to Community members so they
can flag content.

B.

Grant the “Community Moderator” permission to allow access to view engagement reports.

C.

Create a rate rule and apply it to posts with newly registered members as the criteria.

D.

Activate a content rule to flag member-generated content with a Review Moderation
action.