Community-Cloud-Consultant Practice Test

Universal Containers needs to create a Navigation link to the company's website inside
their Customer Service (Napili) Template-based Community.
Which standard functionality should be used to accomplish this task?

A.

Upload an HTML header in Community Management with Javascript that contains a link
to the external website.

B.

Create a rich text field inside the Navigation object and include the website URL as an href link.

C.

Create a Navigation menu item inside Community Builder with External URL type.

D.

Update the Default Website Link property inside Property Editor to the company's
website

Universal containers has knowledge articles visible in their customer community for all
users. The salesforce Admin creates and publishes a new article, but the article is NOT
visible. What should the Salesforce Admin do to make this article visible in the Community?

A.

Create the article in the Community Management console

B.

Publish the Community so the changes take effect

C.

Add a Featured Topic in the Community Management console

D.

Select the Customer Channel in article setup

Northern Trail Outfitters uses Salesforce internally and needs to launch a Community for
their customers. • Northern Trail Outfitters works with a survey partner and needs to extend
that capability to the Community users. • Northern Trail Outfitters works with an electronic
signature partner and needs to extend that capability to the Community users. • This
Community needs to be built with the Customer Service Template. All integrations must be
mobile— first. • Both partners have Community Lightning Components available. What
should a Salesforce Admin do to accomplish this task?

A.

Design and develop an API-level integration with the Survey and electronic signature
partners and make it available for Community users.

B.

Install and configure the non-Lightning Components for surveys and electronic
signatures available from the Partners

C.

Install and configure the Community Lightning Components for surveys and electronic
signatures available from the two Partners.

D.

Design and develop custom Community Lightning Components for surveys and
electronic signatures.

Universal Containers uses Customer Community licences.
One of its largest customers wants to run reports. What licence type will allow Universal
Containers to meet this requirement? Select one or more of the following:

A.

Customer Community Plus

B.

Lightning External Apps

C.

High Volume Customer Portal

D.

Portal Manager

Universal Containers builds a Community with public access to Knowledge Articles and
Q&A. The developer builds a Visualforce page that shows Known Issues on their products.
The developer uses a custom Object to Store Known Issues with an org-wide default
sharing setting to Public Read/Write. unauthenticated users receive an error message
when they try to load the page. What should the Salesforce Admin do to troubleshoot this
issue?

A.

Enable "Public can access the community" checkbox under General Settings in
Community Builder.

B.

Add the Guest User profile to the members in Community Management.

C.

Go to the Guest User profile and give to the Visualforce page.

D.

Change the org-wide default sharing to Public Full Access.