Community-Cloud-Consultant Practice Test

A coffee company plans to build a Community for franchisees, growers, and consumers.
Growers want to keep updated on research and development initiatives and
recommendations. Franchisees need to see MDF (marketing development funds) statistics
when they first log in. The marketing department wants to show the latest trends and
corresponding products to consumers.
What should the Community Cloud consultant use to personalise content based on the
Community member persona?
Select one or more of the following:

A.

Visualforce Pages

B.

Content Management

C.

Custom Lightning Components

D.

Audience Targeting

Universal Containers needs to create a Community that meets the following requirements:
- Self-Service Support Community in which customer and partner users are community members.
- Partner Users help Universal Containers by adding of resolving cases for their customers
within the Community.
- Partner Users do NOT need access to Leads, Campaigns, and Opportunity objects.
- Partners use Case Comment and Case Feed to communicate with the Universal
Containers team and customers.
Which license type should a Salesforce Admin use for these Partner Users?

A.

Employee Community License

B.

Customer Community Plus License

C.

Partner Community License

D.

Customer Community License

Northern Trail Outfitters launches a Community using the Napili template. Community
members report that they do NOT have a menu option to navigate to see their invoices.
The Salesforce Admin has validated the following on the Community user profile: • Users
Profile has Read Access on the Invoice Object • Users Profile has a tab visible for Invoice
Object. What should the Salesforce Admin do to troubleshoot this issue?

A.

Verify that the Navigation Menu in Community Builder has 'Type: Salesforce Object' and
'Object Type: Invoices.'

B.

Verify that the Navigation Menu in Community Management has 'Type: Salesforce
Object' and 'Object Type: Invoices.'

C.

Verify that the Invoices tab is under the Selected tab in Community Management

D.

Verify that the Invoices tab is under the Selected tab in Community Settings Setup

Universal Containers needs to set up a custom domain to create a branded community
experience with increased domain security. Which three steps should a Salesforce admin
take to meet these requirements? Choose 3 answers Select one or more of the following:

A.

Configure profile/permissions for a public user

B.

In setup, select domains and click add a domain

C.

Select the option to allow Advanced Security in Community Management

D.

Add the certificate that supports the specified domain

E.

Create a new certificate using certificate and key management

Universal Containers launches a Partner Community for their resellers who have access to
Leads, Opportunities, and Dashboards. Universal Containers has the following
requirements to support their partners during the sales cycle: • Universal Containers can
engage with partners during the Sales cycle. • Universal Containers can have internal ions
NOT visible to partners. • The Channel Manager can bring any Universal Containers
employee to the ion. • Universal Containers employees may or may NOT have access to
the Partner Community. How should a Salesforce Admin fulfill those requirements?

A.

Leverage Opportunity feed and manual shares for access control

B.

Leverage unlisted groups and record sharing for access control

C.

Leverage private groups and record sharing for access control

D.

Leverage Opportunity feed and group record layout for access control