Which mechanism is NOT considered to be a good practice of Organizational Structures?
A.
Delegation of authority
B.
Escalation procedures
C.
Span of Control
D.
Process Reference Model
Process Reference Model
Which option is a driver that influences stakeholder needs?
A.
Strategy changes
B.
Lead indicators
C.
Enterprise resources
D.
Good practices
Strategy changes
Which principle is key for the governance and management of enterprise IT?
A.
Managing IT Operations
B.
Insure Resource Optimization
C.
Enabling a Holistic Approach
D.
Managing Information
Enabling a Holistic Approach
Identify the missing word(s) in the following sentence.
Service capabilities are leveraged primarily through the [ ? ] to deliver internal and external services.
A.
Physical infrastructure
B.
Processes
C.
IT Goals
D.
Policies
Processes
Which item describes a key component of a Governance System?
A.
Setting the Governance Framework
B.
Identifying responsibilities for governance
C.
Ensuring compliance with regulations
D.
Optimization of IT assets, resources and capabilities
Setting the Governance Framework
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