CGEIT Practice Test

Which conduct stakeholder analysis technique is useful for identifying shared
characteristics of a stakeholder group?

A.

Brainstorming

B.

Scope modeling

C.

Interviews

D.

Surveys

The entry points to Service Strategy are referred to as "the Four Ps". They identify the different forms a service strategy may take. Which of the following is a correct list of the
'Four Ps'?

A.

People, Products, Partners, and Profit

B.

People, Potential, Products, and Performance

C.

Potential, Preparation, Performance, and Profit

D.

Perspective, Position, Plan, and Pattern

Which of the following responsibilities are performed by the core team of IT governance?
Each correct answer represents a complete solution. Choose all that apply.

A.

Provide service feedback to providers.

B.

Undertake core tasks.

C.

Define plan and deliverables.

D.

Report on process.

Which of the following elements of planning gap measures the gap between the total
potential for the market and the actual current usage by all the consumers in the market?

A.

Project gap

B.

Competitive gap

C.

Usage gap

D.

Product gap

Wendy is the project manager of the FBL project for your company. She has identified several risks within her project and has created a risk contingency reserve of $45,000 total.
Her project is nearly complete and many of the risks have not happened in the project.
What should Wendy do with the funds in the contingency reserve?

A.

The funds for the risks that have passed and have not happened are transferred to the
project budget.

B.

The funds remain in the contingency reserve until all of the risks have passed.

C.

The funds remain in the contingency reserve until the project is closed.

D.

The funds for the risks that have passed and have not happened are released.