CGEIT Practice Test

Which of the following is the process of comparing the business processes and performance metrics including cost, cycle time, productivity, or quality?

A.

Agreement

B.

COBIT

C.

Service Improvement Plan

D.

Benchmarking

Which of the following is a process that occurs due to mergers, outsourcing or changing
business needs?

A.

Voluntary exit

B.

Plant closing

C.

Involuntary exit

D.

Outplacement

IT Governance is used by the management to regulate the Information Systems, to
accomplish its objectives. IT governance forms an integral part of corporate governance.
Which of the following elements are required to implement a good IT governance
framework? Each correct answer represents a complete solution. Choose all that apply.

A.

Communication

B.

Structure

C.

Project

D.

Process

Which of the following is the main objective of business process outsourcing?

A.

Realigning business process with business strategy

B.

Permitting the enterprise to focus on core main competences

C.

Optimizing business processes

D.

Increasing the automation of business processes

Which positive risk response best describes a teaming agreement?

A.

Enhance

B.

Exploit

C.

Share

D.

Venture