Topic 1, Volume A
When alternative dispute resolution (ADR) is necessary, which tool or technique should be
utilized?
A.
Interactive communication
B.
Claims administration
C.
Conflict management
D.
Performance reporting
Claims administration
Which quality management and control tool is useful in visualizing parent-to-child relationships in
any decomposition hierarchy that uses a systematic set of rules that define a nesting relationship?
A.
Interrelationship digraphs
B.
Tree diagram
C.
Affinity diagram
D.
Network diagram
Tree diagram
The only Process Group that comprises processes that typically occur from the beginning to the
end of the project life cycle is:
A.
Planning.
B.
Executing,
C.
Monitoring and Controlling.
D.
Closing.
Monitoring and Controlling.
Organizational theory is a tool used in which Project Human Resource Management process?
A.
Manage Project Team
B.
Acquire Project Team
C.
Develop Project Team
D.
Plan Human Resource Management
Plan Human Resource Management
Which tools or techniques are used in the Plan Schedule Management process?
A.
Benchmarking, expert judgment, and analytical techniques
B.
Statistical sampling, benchmarking, and meetings
C.
Negotiations, pre-assignment, and multi-criteria decision analysis
D.
Expert judgment, analytical techniques, and meetings
Expert judgment, analytical techniques, and meetings
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