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Topic 1, Volume A
Describe some ways you can proactively make sure quality data is entered into the system.
Answer: 1. Enforce Validation rules
2. Use custom lookup fields, workflow field updates, record types and page layouts to streamline
data entry
3. Build reports that monitor data entry
Describe the best way to manage Lockout Periods for maintenance?
Answer: 1. Create a profile that restricts the login hours for all users out during the maintenance
session.
2. Then use Data Loader to switch everyone back when done.
S-Controls are only triggered through the user interface.
A.
True
B.
False
True
Describe the difference between a lookup and a master-detail relationship?
Answer: Lookup: Creates a relationship that links this object to another object. The relationship
field allows users to click on a lookup icon to select a value from a popup list. The other object is
the source of the values in the list Master-detail: Creates a special type of parent-child relationship
between this object (the child, or "detail") and another object (the parent, or "master").
Describe the difference between an email template and a mail merge template:
Answer: Mail Merge - done in outside application, paper-driven
Email Template- sent from the application via email
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