Topic 1, Volume A
List the "clicks" and "code" options at the 'User Interface 'level.
Answer: Clicks: Apps, Tabs, Page Layouts, Record Types.
Code: S-Controls, Web Controls, Visual force
List the commonly used API calls
Answer: Create (also known as Insert)
Update
Upsert
Delete
Undelete
Query
Retrieve
List the order in which automation features trigger when a user saves a record.
gic (Parent Roll-up Summary fields triggers all of the above on the parent obj
Answer: 1. System Validation Rules
2. AllApex BEFORE Triggers
3. Custom Validation Rules
4. All Apex AFTER triggers
5. Assignment Rules (leads/cases)
6. Auto-Response (leads/cases)
7. Workflow Rules
8. Escalation Rules (cases)
9. Post-commit lo
Name a examples of web applications or web controls:
Answer: X-to-Web
Web-to-X
Name the objects that support field history tracking:
Answer: 1. Data Entry 'Objects: Accounts, Contacts.Opportunities, Leads, ContractsCases.
Solutions, Custom Objects
2. History Objects: Approval History, limited Campaign Member history (Member First associated,
Member First Responded)
3. SaIcsforcc2Salcsforcc connection history
4. Oppty Stage History for: Stage, Probability, Amount, Close Date, Last Modified By
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