220-1102 Practice Test

Explanation: Quarantining the infected system is the most appropriate way to remediate the issue of an infection that the antivirus software cannot remove. Quarantining means isolating the system from the network and other devices to prevent the infection from spreading or causing further damage. Quarantining also allows the technician to perform further analysis and removal of the infection without risking the security of other systems or data.
Some of the steps involved in quarantining an infected system are: Disconnect the system from the internet and any local network connections, such as Wi-Fi, Ethernet, Bluetooth, or USB.
Disable any file-sharing or remote access services on the system, such as Windows File Sharing, Remote Desktop, or TeamViewer.
Use a separate device to download and update the antivirus software and any other tools that may be needed to remove the infection, such as malware scanners, rootkit removers, or bootable rescue disks.
Transfer the updated antivirus software and tools to the infected system using a removable media, such as a CD, DVD, or USB flash drive. Scan the removable media for any infections before and after using it on the infected system.
Run the antivirus software and tools on the infected system and follow the instructions to delete or quarantine the infection. If the infection is persistent or complex, it may require booting the system from a rescue disk or using a Linux live disc to access and clean the system files.
After the infection is removed, restore the system to a previous clean state using System Restore, backup, or recovery partition. Scan the system again to ensure that it is clean and secure. Reconnect the system to the network and update the system and the antivirus software.

Explanation: The error message indicates that the website’s security certificate is not trusted by the user’s device, which may prevent the user from accessing the secure internal network. To resolve this issue, the user can view the certificate details and install it on the device, which will add it to the trusted root certificate store. Reimaging the system and installing SSL, installing Trusted Root Certificate, or continuing to access the website are not recommended solutions, as they may compromise the security of the device or the network.

Explanation: Scripting languages are used to write small to medium-sized programs that perform specific tasks. Some common uses of scripting languages are: automating repetitive processes, web development, system administration, data processing, multimedia and games, report generation, document and text processing, writing plugins and extensions for existing programs and applications1.