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220-1102 Practice Test

Whether you're a beginner or brushing up on skills, our 220-1102 practice exam is your key to success. Our comprehensive question bank covers all key topics, ensuring you’re fully prepared.


Page 23 out of 148 Pages

Topic 1: Exam Pool A

A user reports that a workstation is operating sluggishly Several other users operate on the same workstation and have reported that the workstation is operating normally. The systems administrator has validated that the workstation functions normally. Which of the following steps should the systems administrator most likely attempt NEXT?


A. Increase the paging file size


B. Run the chkdsk command


C. Rebuild the user's profile


D. Add more system memory


E. Defragment the hard drive.





C.   Rebuild the user's profile

Explanation:
Since the systems administrator has validated that the workstation functions normally and other users operate on the same workstation without any issues, the next step should be to rebuild the user’s profile. This will ensure that any corrupted files or settings are removed and the user’s profile is restored to its default state.

A user is setting up backups on a workstation. The user wants to ensure that the restore process is as simple as possible. Which of the following backup types should the user select?


A. Full


B. Incremental


C. Differential


D. Synthetic





A.   Full

A developer reports that a workstation's database file extensions have been changed from .db to .enc. The developer is also unable to open the database files manually. Which of the following is the best option for recovering the data? Accessing a restore point


A. Rebooting into safe mode


B. Utilizing the backups


C. Using an AV to scan the affected files





C.   Using an AV to scan the affected files

A customer reported that a home PC with Windows 10 installed in the default configuration is having issues loading applications after a reboot occurred in the middle of the night. Which of the following is the FIRST step in troubleshooting?


A. Install alternate open-source software in place of the applications with issues


B. Run both CPU and memory tests to ensure that all hardware functionality is normal


C. Check for any installed patches and roll them back one at a time until the issue is resolved


D. Reformat the hard drive, and then reinstall the newest Windows 10 release and all applications.





C.   Check for any installed patches and roll them back one at a time until the issue is resolved

Explanation:
The first step in troubleshooting is to check for any installed patches and roll them back one at a time until the issue is resolved. This can help to identify any patches that may be causing the issue and allow them to be removed.

A systems administrator is troubleshooting network performance issues in a large corporate office. The end users report that traffic to certain internal environments is not stable and often drops. Which of the following command-line tools can provide the most detailed information for investigating the issue further?


A. ipconfig


B. arp


C. nslookup


D. pathping





D.   pathping


Page 23 out of 148 Pages
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