Topic 2, Volume B
Through whom do project managers accomplish work?
A.
Consultants and stakeholders
B.
Stakeholders and functional managers
C.
Project team members and consultants
D.
Project team members and stakeholders
Project team members and stakeholders
Which quality tool may prove useful in understanding and estimating the cost of quality in a
process?
A.
Checksheets
B.
Histograms
C.
Flowcharts
D.
Control charts
Flowcharts
The following is a network diagram for a project
The total float for the project is how many days?
A.
5
B.
9
C.
12
D.
14
9
Retreating from an actual or potential conflict or postponing the issue to be better prepared or to
be resolved by others describes which of the five general techniques for managing conflict?
A.
Smooth/accommodate
B.
Withdraw/avoid
C.
Compromise/reconcile
D.
Force/direct
Withdraw/avoid
Specification of both the deliverables and the processes is the focus of:
A.
Change control
B.
Configuration control
C.
Project monitoring and control
D.
Issue control
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